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COVID-19 News Ticker

Schleuniger Global 03/19/2020
This announcement is to inform you about the latest developments regarding the coronavirus. We will keep you regularly updated here on all the latest developments in the form of a news ticker.

Update Schleuniger Group 03/19/2020
#PeopleFirst

Dear customers and partners,

As you certainly are aware, the world, its population and our global economy are facing a challenge that goes well beyond what we could have imagined a few months ago. We are closely following all the latest developments regarding the coronavirus (COVID-19) daily so that we can secure our production and our supply chains globally.

As of today, our timely actions have helped us to maintain our production and to avoid any delivery interruptions. At this point in time, we can confirm all currently committed deliveries. However, we all have experienced how fast things change and hence we need to be highly adaptive and flexible while at the same time adhering to the instructions and guidelines of the local authorities.

All our sites are continuously implementing additional safety and hygiene measures to ensure the health and safety of our employees, customers, suppliers and partners. For example, thanks to our investments in digital technologies and infrastructure over the past few years, we have been able to activate home office for a large percentage of our employees. This allows us to simultaneously achieve health and safety goals while ensuring that we can continue to produce and deliver products and services in a timely manner.

Schleuniger is an agile and highly committed group, and we are used to going the extra mile to make things happen. This deep-rooted spirit is of great help in times like the present. Our sites in Asia have been role models in their respective regions when it came to fighting the virus and its impact on people and business. However, as our sites in Switzerland and Germany now enter a challenging phase in the fight against the virus, you as our valued customer could potentially be impacted by longer-than-usual response or delivery times. We will do our very best to keep these impacts to the absolute minimum.

We maintain our sales and service activities around the world and can offer telephone or video conferences to discuss projects and demonstrate our solutions digitally. Our inside sales teams are ready to answer your questions and to process orders. We have taken all measures to keep our production operational while implementing all health and safety precautions necessary to protect our employees.

We thank you for your understanding and support. We will continue to update you as the situation changes, and we will continue to strive to #KeeptheWorldGoing #KeeptheBusinessGoing #KeeptheIndustryGoing

Sincerest regards and stay healthy!

Christoph Schüpbach, CEO


Update Schleuniger North America 03/18/2020

Dear customers and partners,

With the growing concerns over the COVID-19 virus, we are taking every precaution necessary to ensure the safety of our employees, partners and customers. We are closely following the Centers for Disease Control's (CDC) guidelines and recommendations and have implemented specific measures to support transmission prevention efforts, while maintaining — to the best of our ability — business operations and the high level of customer service our customers have come to expect and for which the Schleuniger brand has come to be known.

Effective March 18, Schleuniger will close all of its offices to the general public and suspend business travel until further notice. Our buildings will remain open and accessible to only employees and essential visitors. We are strategically staggering shifts to reduce potential exposure among employees and have implemented remote work measures where feasible.

While we have modified our daily work schedules, our sales and service teams remain up and running to support our customer's needs. They will continue to be available by phone and email to respond to inquiries, manage on-line requests and schedule video conferences as required. We will be offering "live" machine demonstrations from our showrooms as well as eLearning courses from S.University. Our goal is to provide the best possible sales and service during this time, while being mindful that health comes first.

The COVID-19 situation is evolving, and we will continue to monitor and adjust plans as needed. We thank you for your understanding and patience during this time as we strive to do what’s best for our employees, partners and customers. We encourage you to periodically check our website as we will update our business practices as required.


Schleuniger Global 03/13/2020

Dear customers and partners,

We are following the situation and the latest developments regarding the coronavirus (COVID-19) on a daily basis so that we can secure our production and our supply chains globally. The Schleuniger Group is in close contact with all affected suppliers, we’re implementing corresponding actions on a situational basis, and we’re securing — as needed — alternative suppliers for parts and production components. To ensure deliveries, we have been working with our logistics partners to organize alternative slots and transport routes. As of today, these timely actions have helped us to avoid any delivery interruptions.

While the situation in China is slowly returning to normal, the developments in Europe and North America can’t yet be predicted, so we cannot completely rule out the possibility of an occasional, minor delay.

The health and safety of our employees, partners and customers is of utmost importance in all our actions. We will therefore keep you regularly informed here on all the latest developments in the form of a news ticker.