Wire Samples – Solution Oriented & Efficient

Wire Sample Processing is a worldwide service provided by Schleuniger. Just send your wire or cable sample and a Schleuniger product specialist will then recommend the most suitable solutions for your application. Processed samples, along with a detailed report are promptly sent back to you for review.

As a rule, the worldwide Schleuniger representative offices complete wire samples themselves, at least as far as standard cables are concerned. The smaller representative offices which cannot offer this service themselves are supported by the wire sample team of the sales department at the Head Office in Thun. Particularly difficult applications are also dealt with by this team. In both cases, the team works together closely with the representative office and the exact customer requirements to deliver the desired sample.

Wire sample team in Thun: Roger Balthasar,
Christoph Anliker and Rajeevan Gnanam (from the left)

Christoph Anliker, Roger Balthasar and Rajeevan Gnanam form the wire sample team in Thun. This three-man team is responsible for around 40 representative offices worldwide, and each of the three is assigned to a Schleuniger sales office in Germany, Japan and USA respectively. Practical experience plays a decisive role in wire sampling, making it possible to answer customer inquiries even without in-depth tests.

The geographical division calls for a delicate touch which is needed in order to treat cultural idiosyncrasies with due respect. Rajeevan Gnanam: “Inquiries from Japan are very detailed and require precise and well-researched answers.” Roger Balthasar, the representative for Germany: “Our German colleagues challenge us to provide only the best products and service. The geographical and linguistic closeness makes it easier to meet their demands.” Christoph Anliker, responsible for USA: “Extensive know-how as well as a professional but easy-going working style simplifies our working together enormously.”

Challenges Call for Persistence

In-team discussions ensure exchange of know-how and often lead to surprising solutions for the cases that are really difficult to crack. The quality demands of the Schleuniger sample service in Thun are high; as Christoph Anliker explains: “Ambition doesn’t allow you simply to say no. Persistence pays because too often there are no ready-formed answers at hand.“

Wire sampling

Without persistence, this task cannot be solved. Roger Balthasar: “It is always a personal challenge to find the best solution for the respective request. We on the wire sample team wish to go home in the evening with a feeling of contentment.”

For inquiries about cable patterning, please consult your representative office.